Toydreamy Silicone Toy Care Guide

Silicone toys are known for their durability, softness, and body-safe properties. With proper care, they can offer years of enjoyment. Follow this guide for effective cleaning, storage, and maintenance tips specific to silicone toys.

1. Cleaning Your Silicone Toy

Regular cleaning is essential for hygiene and maintaining the quality of your silicone toy. Here’s how to do it effectively:

• After Each Use:

  • Rinse your silicone toy under warm water with a mild, fragrance-free soap. Gently wash all surfaces, paying extra attention to any textured areas.
  • Alternatively, use a toy cleaner specifically formulated for silicone toys to remove any residue without damaging the material.

• For Deep Cleaning:

  • Boiling: If your silicone toy is non-motorized, you can boil it for 3-5 minutes to sanitize it completely. Use a designated pot for this purpose.
  • Bleach Solution: For a quick disinfecting soak, use a 10% bleach solution (1 part bleach to 9 parts water). Soak the toy for a few minutes, then rinse thoroughly and let it air dry.

• Avoiding Alcohol and Abrasives:

  • Avoid using alcohol, acetone, or any abrasive cleaners, as they can damage the silicone. Stick to gentle, non-abrasive soaps and avoid products that leave residue.

2. Storing Your Silicone Toy

Proper storage protects your silicone toy from dust, lint, and damage, ensuring it stays in excellent condition:

• Separate Storage: Store silicone toys individually, as they can react negatively with other silicone materials, leading to degradation. Use separate bags or cases for each toy.
• Use a Soft, Clean Bag: A soft fabric bag (such as satin or cotton) is ideal for keeping dust and lint off your toy. Avoid plastic bags, as they can trap moisture and cause the toy to feel sticky over time.
• Cool, Dry Place: Store your toy in a cool, dry location away from direct sunlight and heat. Exposure to high temperatures can affect the texture and lifespan of silicone.

3. Lubricant Compatibility

To prevent damage and maintain the integrity of your silicone toy, choose the right lubricant:

• Water-Based Lubricants Only: Silicone lubricants can degrade silicone toys, leading to a sticky or tacky surface. Always use water-based lubricants, which are compatible with silicone and easy to clean.
• Avoid Oil-Based Lubricants: These can stain or leave residues on the silicone and are generally harder to clean off.

4. Additional Care Tips

• Lint and Dust Control: Silicone can attract dust and lint easily. A quick rinse with water before use will help keep it clean.
• Inspect Regularly: Check for any signs of wear, such as tears or discoloration. If the toy appears damaged, it’s best to replace it to ensure safety.
• Temperature Play: Silicone toys are suitable for temperature play. To warm the toy, run it under warm water; to cool it, place it in cold water for a few minutes. Avoid extreme temperatures, as these can compromise the material’s texture.

5. When to Replace Your Silicone Toy

With proper care, silicone toys are durable, but it’s essential to know when to replace them:

• Surface Damage: If there are any cracks, tears, or surface imperfections, it’s time to replace the toy to ensure safe use.
• Persistent Odors: If a lingering odor remains even after thorough cleaning, it may indicate that the material is deteriorating and should be replaced.

How do I place an order?

On our website, you can browse and select the items you'd like to purchase, add them to your cart, and then follow the easy checkout instructions to complete your order.

Can an order be cancelled or modified?

We suggest notifying us within two days of placing your order (the sooner, the better).

How can I check and track my order status?

To view your order history and check the status of your current order, simply log into your account on our website or use the link provided in your order confirmation email. For tracking, you can visit https://www.17track.net/en and enter your logistics order number.

Can I change my delivery address?

We recommend notifying us within two days of placing your order (the sooner, the better). If your order hasn't shipped yet, we can update the delivery address for you. However, if it has already been shipped, please reach out to your local post office to arrange a delivery address change once the package arrives at the destination post office.

Does the price include customs fees and taxes?

Most countries include customs duties or fees in the shipping cost, but some destinations may require additional customs fees. These duties or taxes vary by country. If you're unsure about the local import regulations, we recommend checking with your local customs office for clarity.

What is your shipping time?

Once you place an order, we require 1-3 days for production and an additional 1-3 days for shipping preparation. Orders are typically delivered within 7-15days after dispatch, though delivery times may vary due to weather or other unforeseen factors.

Why can't my discount code be used?

Our store occasionally offers special sales or discount promotions. Due to platform policies, discounted items or promotions cannot be combined with other discounts, and multiple discounts cannot be applied simultaneously. If you have any other questions, please reach out to our support team for assistance.

Are your products safe?

Very safe. Currently, most of our products are made of 100% platinum silicone and liquid silicone. The materials have been verified by the market and have test reports.

How can I check if delivery is available in my country?

We ship to most countries. To check if we deliver to your location, simply add an item to your cart and proceed to the checkout page. If checkout isn’t available, it means we currently don’t ship to that area. Feel free to contact us support@toydreamy.com for further assistance.

Do you accept returns or refunds?

Because of the nature of our products, we cannot accept returns or offer refunds. Reasons for this include, but are not limited to:

• Issues caused by improper use of the product.
• Packages that are stolen or maliciously damaged.
• Incorrect size, hardness, model, or color chosen after receipt.
• Disliking the product after receiving it or no longer wanting it.
• Finding the product unsuitable after delivery.

For further details, please review our Return Policy.